real time chat
made easy.

EASY TO USE, FULLY CUSTOMIZABLE

always be there for your customers

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Boost customer satisfaction

and engagement

Customers always have questions, be ready to answer them. This will make them trust you and increase your customer engagement

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Answer your customers fast

and efficiently

Answering your customers' queries via chat is faster than by email and easier than by phone. Customers can reach for you when they want to

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Automate your

customer support

With AI you can automate parts of the conversation. This saves your support time, so they can concentrate on complex queries

Check out our pricing

who is it for?

E-commerce Websites
When customers have queries about a product they can get their answers fast and proceed to their purchase
SaaS Company
Software can be tricky to understand, you can explain your product directly to your customer and reassure them
Internal Use Cases
You can process HR requests, IT support and more throught the live chat. You can integrate the chat with all your internal tools
Landing Pages
Chatbots and LiveChats are very multipurpose. It can help your get better conversion rates. Contact us, to know more
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CLEAN INTERFACE WITH MANY FEATURES

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Assign conversations
to agents
Your support agents can easily assign multiples conversations to themselves or take over another one
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Use pre-save answers
to reply fast
Save most used replies and simply click on it to respond to your customers. This saves time and keep answers consistent
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Keep track of
conversations' data
See all the data users exchanged during the conversation, like email, names and more
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Connect a chatbot to
automate conversations
Connect a chatbot and automate replies. This make you gain time and reduce your support agents' workload

What do our customers say ?

wolfox color logoIdeta really helped us to make a chatbot that matches our design needs. As designers, we are very picky about the way any element on our chatbot will look. Only Ideta could achieve the result we wanted.
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In just a few days, we had a first version of the chatbot that we enhanced rapidly over time. Today, after 5 months live, more than 180 000 conversations were automated, reducing as much the pressure on our support team.

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Ideta helped us build an HR chatbot, in order to automate the most frequent questions. The editor enables us to simply develop our use case with no line of code. We are very happy with the tool and our coworkers with the experience.

Free until you’re
ready to launch

Build your chatbot for free and take as long as you need. (That’s right, no trial here.) Just deploy it when you're ready. Once deployed, you still have a free 14-day trial!
GET STARTED - IT's FREE
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